Privacy Policy

This Privacy Policy explains how COASTAL CUSTOM HOMES SWFL LLC ("Coastal Custom Homes SWFL," "we," "us," or "our") collects, uses, and protects information when you visit https://coastalcustomhomesswfl.supersimplepro.com (the "Site"), contact us, or sign up to receive text messages from us.

Coastal Custom Homes SWFL is the business name of COASTAL CUSTOM HOMES SWFL LLC, and text messages from us are sent as COASTAL CUSTOM HOMES SWFL LLC.

Information we collect

• Information you give us. When you fill out a form, request an estimate, or contact us, we collect what you enter, such as your name, email address, phone number, project type, project ZIP code, timeline, and project details.
• Text message information. If you choose to receive text messages, we keep your mobile number, which kinds of messages you agreed to, and when and where you gave that consent.
• Basic website information. When you visit the Site, our website host may automatically record basic technical information, such as your browser type, the pages you visit, and the link or campaign that brought you to the Site.

How we use information

• To respond to your questions and requests.
• To schedule estimates and appointments and to send reminders.
• To provide project updates and our services.
• To send marketing messages, only if you have agreed to receive them.
• To run, maintain, and improve the Site and our business.
• To meet legal requirements.

Text messages (SMS)

When you give us your mobile number, you can choose to receive two separate kinds of text messages from COASTAL CUSTOM HOMES SWFL LLC. Each has its own checkbox, and both are optional:

• Non-marketing texts: estimate and appointment scheduling, appointment reminders, project updates, and responses to your inquiries.
• Marketing texts: promotions, offers, discounts, and updates, sent only if you have checked that box.

You may choose one, both, or neither. We send each kind of message only if you have agreed to it. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text from us. For help, reply HELP, call us at (239) 207-9941, or email nick@coastalcustomhomesswfl.com. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell or rent your personal information. We share information only:

• With service providers who help us run our business, such as our website, customer management, email, and text messaging providers. They may use it only to provide services to us.
• When required by law, or to protect our rights, our customers, or others.
• As part of a sale, merger, or transfer of our business, subject to this Privacy Policy. Text messaging opt-in data and consent are never shared with third parties, as described above.

Your choices

• Text messages: reply STOP to any text to opt out. Reply HELP for help.
• Email: use the unsubscribe link in any marketing email, or email us to be removed.
• Your information: you can ask us to access, correct, or delete the information we hold about you by emailing nick@coastalcustomhomesswfl.com. We may keep some information when the law requires it.

Data security

We take reasonable steps to protect your information. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.

Children

The Site is not intended for children under 13, and we do not knowingly collect information from children under 13.

Links to other websites

The Site may link to other websites. We are not responsible for their content or privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date above.

Contact us

Coastal Custom Homes SWFL (COASTAL CUSTOM HOMES SWFL LLC)
14473 Indigo Lakes Cir, Naples, FL 34119
Phone: (239) 207-9941
Email: nick@coastalcustomhomesswfl.com